New smartphone app launched for Lethbridge citizens
The residents of Lethbridge now have an easy way to report problems to the city’s council.
On Wednesday, the mayor filed the first official report on the new ‘Leth Requests’ smartphone application.
This innovative tool will allow citizens to submit reports directly to the city department responsible for the area in question. This will remove the need for people to be kept on hold, which will make the process quick and convenient for those on the go.
The first report made was linked to graffiti. A concerned resident used the app to report the problem immediately and was even able to take a photo and send it along too. While he was doing this, the GPS recorded the exact location and a team of workers were dispatched to deal with the problem.
It is expected that around 30 common situations will make up the bulk of the reports. These include everything from dogs running loose and vandalism to burnt-out street lights.
One of the most useful features of the new reporting method is that after a person makes their report, they can check back to see what action has been taken and also if anyone else has reported it.
The app can be downloaded from the city’s website and is available for Blackberry, iPhone and Android devices.
Of course, people can still report problems using a landline phone, and the 911 service will not change.
The local council may well look to the help of printing companies to promote the new service, with flyers and posters both proven methods of boosting publicity.
On Wednesday, the mayor filed the first official report on the new ‘Leth Requests’ smartphone application.
This innovative tool will allow citizens to submit reports directly to the city department responsible for the area in question. This will remove the need for people to be kept on hold, which will make the process quick and convenient for those on the go.
The first report made was linked to graffiti. A concerned resident used the app to report the problem immediately and was even able to take a photo and send it along too. While he was doing this, the GPS recorded the exact location and a team of workers were dispatched to deal with the problem.
It is expected that around 30 common situations will make up the bulk of the reports. These include everything from dogs running loose and vandalism to burnt-out street lights.
One of the most useful features of the new reporting method is that after a person makes their report, they can check back to see what action has been taken and also if anyone else has reported it.
The app can be downloaded from the city’s website and is available for Blackberry, iPhone and Android devices.
Of course, people can still report problems using a landline phone, and the 911 service will not change.
The local council may well look to the help of printing companies to promote the new service, with flyers and posters both proven methods of boosting publicity.