Huntersville is gearing up for the upcoming Automotive Customer Service MasterClass, presented by Proactive Dealer Solutions.
Set to run for five days, the transformative workshop aims to achieve automotive service excellence among industry professionals through intensive training sessions.
Expected attendees include service business development center (BDC) agents who will attend the workshop for three days and a half, and mid-level managers (service and service BDC managers) for the five days. The MasterClass aims to equip attendees with the essential skills and tactics – such as communication and customer service, leadership and management, and goal setting – needed to deliver an exceptional customer experience. By doing so, businesses can expect increased customer loyalty and higher spending from satisfied clients.
Proactive Dealer Solutions has made an effort to design a dynamic and engaging itinerary, ensuring attendees receive a practical learning experience. Each day will be packed with highly interactive sessions, immersing participants in real-world scenarios and equipping them with actionable tactics. These exercises emphasize active skills training, encouraging practical application and hands-on learning.
The event will be held at the esteemed PDS Training Facility at 12125 Herbert Wayne Ct, Ste 150, Huntersville. Starting on September 18 at 9:30 AM, the workshop will conclude on September 22 at 5:30 PM. Organizers of events like this can employ business card printing services to Business Cards for issuing among attendees for future queries and communication.
Get a Free Quote for Business Cards
Location
9606 Sherrill Estates Rd
Suite A
Huntersville, NC 28078
Get Directions →
Phone
Hours
Mon: 9:00 - 5:00
Tue: 9:00 - 5:00
Wed: 9:00 - 5:00
Thu: 9:00 - 5:00
Fri: 9:00 - 5:00
Sat: Closed
Sun: Closed