Following a high standard of good customer service is often an important consideration for those who deal with the public, and an upcoming event will show how this applies to law enforcement.
Benchmark Professional Seminars offers workshops on a variety of subjects, and one of these that will take place in Doylestown will incorporate an assortment of topics related to customer care. It will approach the topic from a first responder perspective and the facilitator has many years of experience in the field.
The subject material to be delivered will be broken down into several sections, and these include listening techniques, interactions with the caller, respect, tone of voice, and how to create an overall air of professionalism. Understanding those who contact law enforcement and why they may do so is also on the agenda, and the learners will spend some time reviewing information gathering techniques as they work through several scenarios. The registration fee is $195.
No matter what sector they may be in, it makes sense for those who work in a particular field to ensure they are current in their training. Stationery printers can provide handouts and other materials for an event.
This opportunity to get a good grounding in customer service from a law enforcement perspective is scheduled for Monday, November 7. It will be taking pace at 1760 South Easton Road in Doylestown.
Get a Free Quote for Stationery
Location
451 N. Main St
Doylestown, PA 18901
Get Directions →
Phone
Hours
Mon: 7:30 - 5:00
Tue: 7:30 - 5:00
Wed: 7:30 - 5:00
Thu: 7:30 - 5:00
Fri: 7:30 - 5:00
Sat: Closed
Sun: Closed