A Medford workshop teaching ways to provide customers with superb service will soon help to give Medford companies an extra edge in this area.
The community’s Chamber of Commerce will be offering its “Providing Excellent Customer Service” learning session this fall, and it is being billed as a must for those who work with the public. It will run for four hours, and registrations are now being accepted to participate.
The syllabus for the function explains it will cover a variety of key points that can take customer service to the next level. The participants will discuss ways of keeping clients, shoppers or diners happy, and as word of mouth is often a very important promotional tool, this can be positive for a business' bottom line. The role of team cohesiveness will be included, and there will be time for questions and sharing best practices.
Creating an upbeat and positive atmosphere for customers is often a significant factor in creating loyalty, and this is one of the areas where Print shops can lend a hand. They can create Signs, décor, and other materials that create a warm and welcoming environment for shoppers, which will make them want to return.
This training opportunity will be on offer to Medford businesses on November 6. The venue for the activity will be 2045 Cardinal Avenue.
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