A program has been put into place to help Pineville residents hit by COVID-19 to pay their water bill, but the organizer stresses they have a limited time to access this support.
Pandemic relief is on offer for customers of Charlotte Water, and the public utility explained its customer care team wants to help. This group of trained customer service agents is pleased to work with the public, and the number to call to access the assistance is 311.
Millions of dollars in funding has been allocated to help residents cover the cost of paying their bills. One of the supports the customer service professionals have on offer is to connect these households with local not-for-profit groups that can help. Each agent is working with customers on a one-on-one basis, and everyone who needs this help is advised to act quickly before time runs out.
One of the most important aspects of administering a program like this is to ensure as many as possible know about it, and brochure printing companies will be able to assist in making that happen. Promotional Postcards sent to area households offer an easy way to reach the public, and they are often also a budget-friendly choice.
Funding for Charlotte Water customers expires on December 31st. Anyone who is interested is advised to contact the utility by calling 311 on their phone or heading to rampclt.com.
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