James Beckwith and his team at Minuteman Press just celebrated 4 years since they first opened their doors in Swindon and the clients that have had the good fortune to entrust them with high-priority projects celebrate their continued presence. James always puts their essential needs first, whether it be fine Print needed for a milestone moment in life or a comprehensive marketing campaign designed to energize their brands and capture the attention of exactly the right audience, every time. When people are put first in this way, putting meaning to the term “customer-centric” service, they are grateful and they submit their loyalty for the long-term. Combine that authenticity with brilliant finished products and it’s clear to see Minuteman Press IS the modern printing industry and James is one of nearly 1000 franchise owners leading it.
“Printing in our area is very competitive. There are 4 or 5 major players and countless graphics houses and independents as well as the internet. Our approach is to produce very high quality products with a very fast turnaround time and we are always customer-focused,” notes James.
It is hard to compete with a digital print, design and marketing services centre that brings heart and technical ability together so well. As he says, “I spent over 15 years in the Enterprise IT industry as the Technical Consultant on the Sales Team. We would sometimes spend 18 – 24 months working on multi-million £/$ deals. The deal would be signed on Friday, big celebrations over the weekend and back to work on Monday morning. Probably the most gratifying aspect of running a Minuteman Press is seeing the look on a customer’s face when you hand them their printing and it far exceeds what they were expecting. We get this response from Business Cards to wedding Invitations.
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